Gaming is meant to be enjoyable – not a source of stress or problems. 1xebt believes that responsible play is the true path to genuine enjoyment. That's why we give you every opportunity to set limits, stay in control, and get help when you need it.
Play within your limits, enjoy the experience, and decide for yourself when to take a break.
View ToolsFeatures we offer to make responsible gaming easier at 1xebt
You can set your own daily, weekly, or monthly deposit and betting limits. Once a limit is set, it takes effect immediately.
You can pause your account temporarily or for an extended period whenever you need to. No marketing messages will be sent while your account is on a break.
After you've been playing for a set amount of time, a pop-up notification will appear to remind you how long you've been gaming.
View your complete gaming and transaction history at any time. It helps you understand your own habits.
Registration is strictly prohibited for anyone under 18. An account cannot be activated until age is confirmed through KYC verification.
If you're struggling with gaming-related issues, our trained support team is available to help you in Bengali. Guidance on professional counseling is also available if needed.
1xebt's Commitment: We believe gaming should be a source of entertainment – not a solution to life's problems. Ensuring responsible play is our ethical commitment, and it's one we never compromise on.
When online gaming goes beyond entertainment and becomes a habit, it can take a toll on your personal, family, and financial life. 1xebt's responsible gaming programme is always here to help prevent that from happening — and to provide support when it's needed.
Our responsible gaming policy is built on three core principles – Awareness (understanding your own habits), Control (setting your own limits) and Support (getting the right help when you need it). All of our protection tools are built around these three pillars.
1xebt offers a range of practical tools to make responsible gaming straightforward. You can activate any of them at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering a limit takes effect immediately; increasing one takes effect after 7 days.
Set a cap on how much you can lose within a given period. You'll receive a notification when you reach your limit.
Decide in advance how long you want to play. When the time is up, your session will end automatically.
Temporarily suspend your account for anywhere between 24 hours and 30 days. No bets or deposits can be placed during this period.
Take a complete break for anywhere between 6 months and 5 years. This decision takes effect immediately and cannot be reversed before the period ends.
You'll receive pop-up messages every 30, 60, or 90 minutes with a summary of how long you've been playing and how much you've won or lost.
Log in to your account to activate these tools and Settings → Responsible Gaming option. For any assistance, please reach out to support.
Keep the following signs in mind to recognize when gaming might be becoming a problem. If you notice several of these in yourself or someone you know, seek help.
Using savings or money set aside for essentials on gaming, or playing with borrowed money.
Playing for hours on end, skipping meals or sleep.
Hiding your gaming from family or friends, or lying about it.
Repeatedly increasing bets or forcing yourself to keep playing in an attempt to recover losses.
Feeling restless, irritable, or anxious when not gaming.
Neglecting work, studies, or daily responsibilities because of gaming.
If you recognise three or more of the above signs in yourself, please contact our support team immediately or activate self-exclusion.
Ask yourself the questions below. Answering honestly will give you a clearer picture of your gaming habits.
Playing responsibly doesn't mean less fun. In fact, healthy habits make gaming more enjoyable. The tips below have been gathered from players in Bangladesh.
Decide in advance how much you can afford to spend on entertainment each month. Never use money set aside for groceries, rent, or savings.
Winning and losing are both part of gaming. Chasing losses by placing more bets is never a good strategy. Take a break when you're down.
Gaming while angry, upset, or anxious affects your judgment. Always play with a clear head.
Take at least a 10–15 minute break every hour. Get up, walk around, or have some water. Give your eyes a rest from the screen.
Share your gaming habits with a trusted family member. Their support and perspective can help you stay within healthy boundaries.
1xebt strictly follows an 18+ policy. Keeping minors away from gaming is our social responsibility.
If you have children or teenagers at home, keep parental controls active on your devices. Don't share browser passwords or login details. Always log out of your 1xebt account when you're done.
If you or someone you know is struggling with a gaming problem, you don't have to face it alone. The 1xebt support team is always here for you.
Problem gaming is nothing to be ashamed of. Asking for help takes real courage. Our support team will assist you with complete confidentiality.