Privacy & Security

1xebt Privacy Policy – Your Data Is Safe With Us

When you play at 1xebt, your personal data is held in trust by us. This privacy policy clearly explains what information we collect, why we collect it, how we store it, and what rights you have.

Last Updated: January 2026
SSL Encrypted Data Never Sold GDPR-Compliant Policy
Your Privacy, Our Priority

We collect only what is necessary and store it with the highest level of security.

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Why Your Data Is Safe at 1xebt

A quick overview of the core pillars of our privacy protection

256-bit SSL Encryption

All your data is secured with bank-grade 256-bit SSL encryption. No one can read your information while it's in transit.

Not Sold to Third Parties

Your personal data will never be sold or rented. No information will be shared with advertisers or data brokers.

Secure Data Storage

Your data is stored on dedicated, secured servers. Regular security audits and penetration testing are carried out to keep it safe.

Least-Privilege Access Policy

Only authorized personnel can access your data, and only when necessary to provide our services. Every access is logged.

Right to Erasure

You may request the deletion of your account and associated data at any time. Unless we are legally required to retain it, the data will be removed.

Immediate Breach Notification

If a data security incident occurs for any reason, you will be notified within 72 hours. Transparency is one of our core principles.

This Privacy Policy 1xebt.biz and its mobile application. By registering with or using 1xebt, you agree to this Privacy Policy. We take your privacy seriously, and this policy reflects that commitment.

01 What Data We Collect

1xebt collects two types of information from you – data you provide voluntarily and data collected automatically while you use the platform.

Information You Provide Directly

During registration, KYC verification, or when contacting support, you provide the following information:

  • Full name, date of birth, and gender
  • Email address and mobile number
  • Bangladeshi address (including district and upazila)
  • National ID number and photo (for KYC purposes)
  • Mobile banking or bank account details (for payment purposes)
  • Support conversations and emails

Automatically Collected Information

When you use 1xebt, certain information is collected automatically:

  • IP address and device type
  • Browser type and operating system
  • Pages visited and time spent
  • Gaming activity and transaction history
  • Cookies & Similar Tracking Data
Data Type Why We Collect It Retention Period
Identity Information Account Verification & KYC 5 years after account closure
Payment Information Transaction Processing & Fraud Prevention 7 years after account closure
Gaming History Service Improvement & Dispute Resolution 3 Years
Log & Device Data Security & Fraud Detection 1 year

02 How We Use Your Data

1xebt uses your data only for legitimate and necessary purposes. We never use your information for anything irrelevant to our services.

To Provide Our Services

We use your name, email, and payment details to manage your account, process transactions, and issue bonuses. KYC information helps us verify that the rightful owner is accessing the account.

Security & Fraud Prevention

By analyzing IP addresses, device information, and gaming patterns, we detect suspicious activity and protect your account from unauthorized access.

Service Improvement

By analysing anonymised usage data, we improve the platform experience. Which games are most popular, which features get less use – all such analysis is carried out without identifying you personally.

Contact

The following messages may be sent to your email address and mobile number:

  • Important account notifications
  • Transaction confirmation messages
  • Security Alerts
  • Promotional offers (only with your consent)

You can unsubscribe from promotional emails at any time. However, essential account-related communications cannot be turned off.

03 Who We Share Your Data With

1xebt does not sell or rent your data to third parties. However, limited information is shared with trusted partners as necessary to operate our services.

Service Provider Partners

We work with certain third parties for payment processing, KYC verification, and technical services. Only the minimum necessary data is shared with them, and they are required to uphold the same privacy standards we do.

Legal Obligations

We may be required to disclose information under a court order or a legitimate request from a regulatory authority. Where applicable, we will endeavor to notify you in advance.

Never shared

  • To advertisers or marketing companies
  • To data brokers or information traders
  • To competing gaming platforms
  • To any unnecessary third party without your consent

If any company claims to be a partner of 1xebt and asks for your information, please verify directly with our support team before sharing anything.

04 Cookie & Tracking Policy

1xebt uses cookies and similar technologies to enhance the platform experience and ensure security.

Cookie Type

  • Essential Cookies: Keeping login sessions active and verifying security – the site cannot function without these.
  • Functional Cookies: To remember your language preference and theme settings.
  • Analytical Cookies: To understand how often each page is used. Analysis is carried out anonymously.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the site to stop working.

05 Your Data Rights

1xebt believes you should have full control over your own data. We ensure the following rights:

Right to Access

You may request to view the data we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You can request account closure and ask that your data be deleted.

Right to Data Portability

You can request a copy of your data in an easy-to-read format at any time.

Right to Restrict Processing

You may request that we restrict the use of your data for specific purposes.

Right to Object

You can object to your data being used for marketing or any other specific purpose.

To exercise these rights support@1xebt.biz. We will respond within 30 days.

06 Children's Privacy

1xebt is strictly for users aged 18 and above. We do not knowingly collect data from minors. If you believe a minor's data has been collected by mistake, please notify us immediately.

07 Data Security Measures

1xebt uses multiple layers of security to protect your personal data:

  • Technical Security: 256-bit TLS encryption, firewall, and intrusion detection system
  • Access Control: Role-based access control, multi-factor authentication, and audit logs
  • Regular Audits: Independent Security Audits & Penetration Testing
  • Staff Training: All staff receive regular training on privacy and data security
  • Disaster Recovery: Regular backups and a rapid disaster recovery plan

No system is 100% secure. That's why we also encourage you to stay vigilant — use a strong password and never share your account with anyone.

08 Policy Changes & Updates

1xebt may update this Privacy Policy when needed. For any significant changes:

  • An advance notification will be sent to your registered email address
  • A notice will be posted on the website
  • The "Last Updated" date at the top of the page will be changed

Continued use of the platform after any policy changes will be considered your acceptance of the updated policy.

09 Contact Us

For any privacy-related questions, complaints, or requests, please get in touch with us:

Live Chat
24/7 Bangla Support Available

Privacy-related requests are generally processed within 30 business days. If a request is complex and requires more time, you will be informed in advance.

FAQs

Privacy FAQs

No, 1xebt never sells or rents your personal data. No information is shared with advertisers or data brokers. Only limited data is shared with trusted partners strictly for service operations.

After account closure, some data must be retained for a set period as required by law — for example, payment records for 7 years and identity information for 5 years. After that, all data is permanently deleted.

Yes, all your payment information is secured with 256-bit SSL encryption. Card numbers and mobile banking PINs are never stored directly on our servers — they are held using an encrypted tokenization method.

You can request a copy of your data by emailing support@1xebt.biz. Once your identity is verified, we'll send it to you in a readable format within 30 days.

You can still use the site if you disable analytical and marketing cookies. However, disabling essential cookies for login sessions and security may cause some features to stop working.
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Play Safe, Stay Worry-Free

1xebt is fully committed to protecting your privacy and personal data. Register now and enjoy a safe gaming experience.

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